Bad After Sales Service

I bought a Jacuzzi 3 months ago from The Spa Company. <br> <br> The Electronics board is faulty already and they refuse to have a look at it without paying an upfront call out fee of R450.00. The pump comes with a 1 year guarantee. Surely the switches form par to the pump? <br> <br> Regardless - how can the unit be faulty after 3 months?<br> <br> Instead of any apologies all we get is \PAYMENT NEEDS TO BE MADE UPFRONT"<br> <br> I would advise against using this company. """