JM
Jason M

1 reviews | Active since May 2021

05 Dec 2022, 09:16

No follow up to delivery vehicle

I sent them a message regarding a driver requesting that someone call me so that I could explain what their driver did and 4 days later they have chosen not to get back to me

A driver travelling down Veld street, Glen Maria went through a stop sign narrowly missing a car on his right-hand side, 300m up the same road he went through another and at the circle 300m further up the road turned right instead of going around the circle again narrowly missing oncoming traffic - as luck would have it I got a photo of the vehicle as we where going to the same place - harvest time mall

Not withstanding the 3 incidents this driver was speeding doing 110km in a 60 zone

Went you do ******* things in your own car that is one thing but when you allow your staff to drive your highly visible branded vehicle and fail to correct their behaviour you clearly do not care about your customers

Customer service starts with your BRANDED vehicle on the road and should finish with a satisfied happy customer. I will never use them cause they can not ensure their own staff do not break the law let alone my items

In the end it is all about responsibility and if they can not take the time to follow up then well who will take responsibility for their issues/mistakes

0
Replies (0)