DN
Darryl N

1 reviews | Active since Sept 2024

21 Oct 2025, 08:46

Easypay day as they **** our eldery

****mers who target elderly people and rob them of their hard earned money. They dont want to tell me whats included they beating around the bush. They never even tell my claim amount. Gave my details 14 days ago and still awaiting payment. Refer to claim number PO6EFADMYO.

0
Replies (4)
EasyPay Insurance Limited
EasyPay Insurance Limited's reply21 Oct 2025, 09:55
Official
Good day,
 Thank you for bringing this to our attention. We acknowledge your complaint and are currently reviewing the matter. One of our consultants will be in touch shortly to assist and ensure it is resolved as quickly as possible. 

We appreciate your patience and the opportunity to address your concerns. 

Kind Regards,
EasyPay Insurance Team

DN
Darryl N's update21 Oct 2025, 10:30
Reviewer Update
They called from an unrecorded line promising to do immediat payment of R6410, then called back to say they need an alternate number to call me. *****s and ****mers. JUST PAY THE MONEY YOU HAVE ALL DOCUMENTS REQUIRED FOR THE CLAIM.
DN
Darryl N's update21 Oct 2025, 11:38
Reviewer Update
Please call me to resolve issue on either of the numbers I've provided to you as I got both phones with me and I've unblocked your number from spam. You have one hour till I log a complaint with the ombudsman
EasyPay Insurance Limited
EasyPay Insurance Limited's reply21 Oct 2025, 11:56
Official
Good day,

Thank you for giving us the opportunity to resolve your query. We are pleased to confirm that your claim has been paid.

We sincerely apologize for the inconvenience and unpleasant experience you encountered.


Kind Regards,
EasyPay Insurance Team