1 reviews | Active since Sept 2018
Bad Service
Worse Funeral Insurance My late sister had a policy with Smart Life Insurance through Easypay Net1 services, she passed on the 5th January 2023 when I went to do claim in Port Shepstone Net1 the agent said I must go to the court to do letter of Authority of the beneficary on the policy we never ever had that person in our family. We went to court and came back with letter of Authority, before I submit I call Smartlife the sent me a form and I explained to the agent on the phone what is going on he said there was no need for me to go to court but I did send the claim including letter of Authority since at home no1 with a name of Fortune Smith. I got a email stating claim won't be through I must look/find Fortune. I won't recommend any1 closed to me to take Smartlife i
At Smart Life, customer satisfaction is something that we take very seriously and would never compromise under any circumstances.
We will investigate the matter and provide you with timeous feedback.
Kind Regards
Smart Life Team
At Smart Life, customer satisfaction is something that we take very seriously and would never compromise under any circumstances.
We will investigate the matter and provide you with timeous feedback.
Kind Regards
Smart Life Team
Kindly note that we received the outstanding documents, and the claim has now been finalised and paid.
Regards
Smart Life Team
Kindly note that we received the outstanding documents, and the claim has now been finalised and paid.
Regards
Smart Life Team
Thank you so much my matter has been resolved special thanks to the Team keep up the good work calling timeously to check on the Progress.
Funds receive I appreciate 😊
Thank you so much my matter has been resolved special thanks to the Team keep up the good work calling timeously to check on the Progress.
Funds receive I appreciate 😊