XM
Xolelwa M
1 reviews | Active since Mar 2016
08 Mar 2016, 14:55
What happened to my shares
My husband has shares with sharepartner. On 11 November 214 we sent Chamaine Oliphant the claim form with all fica documents. We told her that we do no want to claim the shares we just want a share certificate. We never heard from her again. On 02 February 2016 we phoned her she said she will post the share certificate but could not tell us how much the shares costs. That was very strange. She said she will sent us an email and will give us that info on email. We have been waiting ever since. Now when I phone the call Centre on *** it just rings and cut off. Is the call Centre number changed. This is sooo unprofessional and cant help but wonder is these people are legit. WHAT IS GOING ON WITH THE SHARES.
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Sharepartner's replyOfficial
08 Mar 2016, 15:37Hello Xolelwa Mtongana,
Good afternoon Xolelwa,
Thank you for contacting us.
Our customer service team will liaise with you.
Please note that formal communication can only take place with the owner of the shares for security and compliance purposes.
Nonetheless, we can resolve this matter for you.
We will provide you with our contact details.
Kind regards,
The Customer Services and Compliance Team
Good afternoon Xolelwa,
Thank you for contacting us.
Our customer service team will liaise with you.
Please note that formal communication can only take place with the owner of the shares for security and compliance purposes.
Nonetheless, we can resolve this matter for you.
We will provide you with our contact details.
Kind regards,
The Customer Services and Compliance Team
Sharepartner's reply08 Mar 2016, 15:37
Official
Hello Xolelwa Mtongana,
Good afternoon Xolelwa,
Thank you for contacting us.
Our customer service team will liaise with you.
Please note that formal communication can only take place with the owner of the shares for security and compliance purposes.
Nonetheless, we can resolve this matter for you.
We will provide you with our contact details.
Kind regards,
The Customer Services and Compliance Team
Good afternoon Xolelwa,
Thank you for contacting us.
Our customer service team will liaise with you.
Please note that formal communication can only take place with the owner of the shares for security and compliance purposes.
Nonetheless, we can resolve this matter for you.
We will provide you with our contact details.
Kind regards,
The Customer Services and Compliance Team