Worst service EVER

This is worst after sale service I have ever received from an online vendor. The lack of professionalism and the disregard for the customer's concerns regarding the quality of hair sold is very disappointing and infuriating.

It has been a week since receiving my online order which I was not happy with, and I still haven't received a response on the countless emails I've been sending regarding details I need to do the return so that I receive my refund in full.

I called the online purchases number and was told to WhatsApp the details of my query but no response has been received. The phone is now ringing unanswered.

This is very disappointing and infuriating to say the least.

Needless to say, I am never purchasing from them again.