AN
Avuyile N
1 reviews | Active since Jul 2026
25 Jul 2026, 13:39
THE SAN HAIR IS A ****
The San Hair is a ****. The East London employees are rude and unprofessional. I bought hair from them and they are sending me from pillar to post, they have not given me my wig or my money and they won’t answer my calls when I try to call them.
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The San Hair's replyOfficial
28 Jul 2026, 14:44Dear Customer,
Thank you for bringing this to our attention. We sincerely apologize for the frustration and inconvenience you've experienced.
This is certainly not the level of service we aim to provide, and we take your concerns very seriously. We'd like the opportunity to investigate what happened and work towards resolving the matter as quickly as possible.
Can you please tell me when this happened so that we are able to know who was working on that particular day. I see that you provided us with your order number, we wil look into that and will ensure that someone follows up with you promptly.
Thank you for your patience, and we appreciate the opportunity to make this right.
The San Hair's reply28 Jul 2026, 14:44
Official
Dear Customer,
Thank you for bringing this to our attention. We sincerely apologize for the frustration and inconvenience you've experienced.
This is certainly not the level of service we aim to provide, and we take your concerns very seriously. We'd like the opportunity to investigate what happened and work towards resolving the matter as quickly as possible.
Can you please tell me when this happened so that we are able to know who was working on that particular day. I see that you provided us with your order number, we wil look into that and will ensure that someone follows up with you promptly.
Thank you for your patience, and we appreciate the opportunity to make this right.