MP
Mary-Jane Phakathi
1 reviews | Active since Dec 2021
30 Nov 2022, 14:40
The San Hair
The San Hair’s lack of communications sucks, there is no communication at all. I contacted Parklands Branch to do a follow up on my order and the lady was very rude to me🙄 I am really disappointed considering that I have bought hair from them before
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The San Hair's replyOfficial
02 Dec 2022, 12:10Hi Mary-Jane
Customer service is of utmost importance to us and we do sincerely apologize for the experience you had at our Parklands branch. We do understand that there was a confusion between the online department and the branch and that therefore led to a delay in your order. This is by no means an excuse for the miscommunication.
We again apologize for this miscommunication and we do aim on giving our clients the best customer service.
Sincerest Apologize
The San Hair
Customer service is of utmost importance to us and we do sincerely apologize for the experience you had at our Parklands branch. We do understand that there was a confusion between the online department and the branch and that therefore led to a delay in your order. This is by no means an excuse for the miscommunication.
We again apologize for this miscommunication and we do aim on giving our clients the best customer service.
Sincerest Apologize
The San Hair
The San Hair's reply02 Dec 2022, 12:10
Official
Hi Mary-Jane
Customer service is of utmost importance to us and we do sincerely apologize for the experience you had at our Parklands branch. We do understand that there was a confusion between the online department and the branch and that therefore led to a delay in your order. This is by no means an excuse for the miscommunication.
We again apologize for this miscommunication and we do aim on giving our clients the best customer service.
Sincerest Apologize
The San Hair
Customer service is of utmost importance to us and we do sincerely apologize for the experience you had at our Parklands branch. We do understand that there was a confusion between the online department and the branch and that therefore led to a delay in your order. This is by no means an excuse for the miscommunication.
We again apologize for this miscommunication and we do aim on giving our clients the best customer service.
Sincerest Apologize
The San Hair