Poor Service

I was really looking forward to purchasing hair from your store, but unfortunately, the service I received was disappointing. When I arrived, I was told the product I wanted was online, which was frustrating. But what was even more frustrating was the lack of attention from the sales associate. She left me mid-conversation to attend to another customer, and then proceeded to help multiple other people while I was still waiting for her. It wasn't until she brought over another associate that I was able to get the help I needed, and even then, it was resolved quickly. I was expecting a higher level of service from your store, especially since I was already inconvenienced by the product being online. I hope you'll take my feedback into consideration to improve your customer service.