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lindokuhle M
1 reviews | Active since Dec 2022
12 Dec 2022, 13:46
POOR ONLINE SERVICE
this Salon has a poor online service their orders take weeks and weeks for deliveries, and they have stories after stories, super hard to get hold of them telephonically, they don't respond on mails.
my suggestion is please stop online purchases if you do not have stock or helpful assistance, we cannot be waiting three or more weeks for delivery if you're within South Africa, it is extremely unreasonable. worse if we call, we cannot find you or anyone to assist with an online order.
Helpful (0)
Replies (4)0
Replies (4)
The San Hair's replyOfficial
12 Dec 2022, 14:08Hi Lindokuhle,
Thank you for bringing this to our attention. We would like to humbly apologize for the delayed processing turnaround time, it's never the intention that a customer is frustrated. We can assure you that is not a norm, one of our staff members will reach out to you shortly to assist you with your product enquiry. please let us know once you've been assisted successfully.
Warm Regards,
The San Hair
Thank you for bringing this to our attention. We would like to humbly apologize for the delayed processing turnaround time, it's never the intention that a customer is frustrated. We can assure you that is not a norm, one of our staff members will reach out to you shortly to assist you with your product enquiry. please let us know once you've been assisted successfully.
Warm Regards,
The San Hair
The San Hair's reply12 Dec 2022, 14:08
Official
Hi Lindokuhle,
Thank you for bringing this to our attention. We would like to humbly apologize for the delayed processing turnaround time, it's never the intention that a customer is frustrated. We can assure you that is not a norm, one of our staff members will reach out to you shortly to assist you with your product enquiry. please let us know once you've been assisted successfully.
Warm Regards,
The San Hair
Thank you for bringing this to our attention. We would like to humbly apologize for the delayed processing turnaround time, it's never the intention that a customer is frustrated. We can assure you that is not a norm, one of our staff members will reach out to you shortly to assist you with your product enquiry. please let us know once you've been assisted successfully.
Warm Regards,
The San Hair
The San Hair's replyOfficial
12 Dec 2022, 14:11Hi Lindokuhle,
Please can you kindly email us your order number to ***
Please can you kindly email us your order number to ***
The San Hair's reply12 Dec 2022, 14:11
Official
Hi Lindokuhle,
Please can you kindly email us your order number to ***
Please can you kindly email us your order number to ***
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lindokuhle M's updateReviewer Update
12 Dec 2022, 14:14***
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lindokuhle M's update12 Dec 2022, 14:14
Reviewer Update
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lindokuhle M's updateReviewer Update
12 Dec 2022, 14:15***
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lindokuhle M's update12 Dec 2022, 14:15
Reviewer Update
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