Low grade pixie wig

Never order pixie wigs at The San Hair. My wig came uncut as it should since it's a pixie-cut wig. What I got does not look anything to what I ordered. The wig is so bad it's as if I've bought it from small street. I've been a loyal client and have several wigs from them but this one has left a bad taste in my mouth. San Hair knows that they have done me dirty with this low-grade pixie wig that I've received as it doesn't have a San Hair tag as all their wigs do.