LM
Lelethu M
1 reviews | Active since Feb 2020
08 Jun 2020, 20:52
Customer Service
I previously wrote a review on The San Hair; expressing my dissatisfaction with a wig I bought. I initially rated them 1-Star.
My sincere intension was to assist the next person (still is) because in my experience, all I had to go on is Instagram posts. Nevertheless, an employee of The San reached out to me to best resolve the situation and asked me to bring in the wig for evaluation.
With that being said, I’d like to commend them on their Customer Service. They were forthcoming and showed willingness to amend the issue. Should you have a problem, I recommend you get in contact with them.
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Replies (1)The San Hair's replyOfficial
06 Jul 2020, 11:46Hi lelethu
Thank you for your review . I'm sorry to hear that you had such a frustrating experience ,but appreciate you bringing this issue to my attention. Glad that however you were able to be get assistance .
Thank you for your review . I'm sorry to hear that you had such a frustrating experience ,but appreciate you bringing this issue to my attention. Glad that however you were able to be get assistance .
The San Hair's reply06 Jul 2020, 11:46
Official
Hi lelethu
Thank you for your review . I'm sorry to hear that you had such a frustrating experience ,but appreciate you bringing this issue to my attention. Glad that however you were able to be get assistance .
Thank you for your review . I'm sorry to hear that you had such a frustrating experience ,but appreciate you bringing this issue to my attention. Glad that however you were able to be get assistance .
