BAD SERVICE! Wont recomend to anybody!

On 29 Aug I receieved a message from San Hair branch, Cape town that the hair I ordered is available for collection at their store. I rushed throught to the store, only to find the hair was not even styled, but handed over the copunter to me.I asked for it to be styled which is also what I found weird that I am collecting hair that cost me so much money and presented the way they gave it. The wig never fit, on 30 Aug I sent it back via uber since there is not parking in the street. It is now nearly a month later and I have been running after these people for my refund!!! Their service is bad, they dont know how to treat clients, they ignore every message sent about my money!! Still waiting on the POP which they said was paid!! I wont refer anyone to this company and their girls in CT need more training on client clientele!