*****ster at The Sails Apartments Durban Waterfront

Today I experienced a horrible ordeal. I booked a 2 bedroomed apartment at the Sails Waterfront in Durban for the 28/12/23 - 02/01/24 for 4 adults and 2 kids through Booking.com. When we arrived at the place we we told that we need to finalize the booking with the agent as there's no indication of the apartment booked. When I called the property agent his phone just rang with no response - he's not even responding to emails. Booking.com Call Center agents also tried to locate him with no luck. Whilst still there other people also came for the same apartment and we all paid in excess of R10 000 each. So apparently there's a **** going on at this property so people should not fall into this trap. After booking you get a message saying that the property is having a challenge with the card payment system and you have to deposit the payment at either Capitec or Standard Bank which is the method they use to **** unsuspecting patrons. So be aware of this ****ers