Stay clear of Rustic Furniture Company

What a BAD experience. I am starting to believe it’s a **** ( only wish I had read the other reviews before ordering). We bought a desk in early April knowing that there was a 6-8 week wait for the desk. Our building plans changed and so did our need so a few weeks after ordering I emailed requesting the possibility of a refund. I was pleasantly surprised that I got a phone call from the owner Mr Thomas saying a refund is not a problem because the desk I ordered was popular so he wouldn’t struggle reselling it. He mentioned they worked with an American paygate ( which I found odd but didn’t question) and the money would be available in 2 weeks. Needless to say that 3 weeks was end of May. When I mailed again he said it will be available 8 June i waited more.. I emailed a few times , no response so I decided to try see If I could send him a message on FB. I followed the business page and within seconds got a call from him again. This time he said he was still waiting for funds but had money from other sales that he would use to refund me with by the end of the week. Well it’s the end of the week and still waiting for my R7500.