The Rock Kyalami Corner
Unclaimed Business
|1|1 Reviews (last 12 months)|This business does not respond to reviews
The Rock Kyalami Corner
Unclaimed Business
|1
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|1 Reviews
Oct '25 - Sep '26
Frequently Asked Questions About The Rock Kyalami Corner
How is The Rock Kyalami Corner rated on Hellopeter?
Hellopeter has tracked The Rock Kyalami Corner across 10 reviews. The Rock Kyalami Corner hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used The Rock Kyalami Corner? Write a review to help others decide.
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceVD
Vanessa D
1 reviews | Active since Sept 2025
13 Nov 2025, 22:59
Rotten food and poor management response
We ordered the grilled calamari and it was completely rotten, the smell alone was unbearable. The waiter handled the situation professionally and took the dish back immediately, even informing the manager and requesting that he come and apologise. Despite this, the manager chose to ignore us and continued keeping himself busy until we left. This level of management behaviour is unacceptable. It shows a lack of accountability and disregard for customer experience, especially when the floor staff were doing their best to resolve the issue. They asked for my contact details and I sent them as requested, yet it has now been over a week with no response. This further reinforces the poor customer care and lack of responsibility from management.
Helpful (0)
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Vanessa D
1 reviews | Active since Sept 2025
13 Nov 2025, 22:59
Rotten food and poor management response
We ordered the grilled calamari and it was completely rotten, the smell alone was unbearable. The waiter handled the situation professionally and took the dish back immediately, even informing the manager and requesting that he come and apologise. Despite this, the manager chose to ignore us and continued keeping himself busy until we left. This level of management behaviour is unacceptable. It shows a lack of accountability and disregard for customer experience, especially when the floor staff were doing their best to resolve the issue. They asked for my contact details and I sent them as requested, yet it has now been over a week with no response. This further reinforces the poor customer care and lack of responsibility from management.
0
Replies (0)