1 reviews | Active since Jul 2014
Why pay for Internet Usage separately?
It seems Tsogo Sun are still stuck in the 20th Century. Internet today is cheap, prolific and available. Some Municipal Councils even provide it freely to users on the streets. Cheap and basic B&Bs readily provide unlimited wifi to their customers.<br> <br> So why does Tsogo Sun deliberately take their high-paying customers on a merry dance with stupid confusing login procedures, the AWFUL service of Always On and the nonsense of their invasive little cookies and endless merry-go-rounds with landing screens, codes, expiry and so on.<br> <br> Are they going to charge us separately for electricity and water next? Perhaps they are. But in this day and age, can't Internet access just be added in as part of the bill and made unlimited without all these ridiculous codes, logins and **** from \Always Not On\"!"
Thank you very much for accepting my call earlier on today.
As discussed, I have escalated your complaint to our Head office as well as the Hotel in question, Garden Court South Beach, their Guest Services Manager will be in contact with you shortly.
Please do not hesitate to contact the Hotel directly should you require anything else.
Kind regards,
The Ridge Casino Customer Services
Thank you very much for accepting my call earlier on today.
As discussed, I have escalated your complaint to our Head office as well as the Hotel in question, Garden Court South Beach, their Guest Services Manager will be in contact with you shortly.
Please do not hesitate to contact the Hotel directly should you require anything else.
Kind regards,
The Ridge Casino Customer Services