1 reviews | Active since Mar 2009
Ignored our Room Preference
Our room preference is clearly printed in our booking confirmation, but Hotel Reception says this information was not forwarded to them by Tsogo Sun Reservations.
Therefore we are both surprised and disappointed.
Good morning Brian,
Could you please let us know at which Hotel this happened so that we can escalate this matter on your behalf to the relevant parties - your review came through to The Ridge Casino in Witbank.
Regards
Good morning Brian,
Could you please let us know at which Hotel this happened so that we can escalate this matter on your behalf to the relevant parties - your review came through to The Ridge Casino in Witbank.
Regards
Thank you very much. We will make sure that this complaint is escalated ASAP.
Kind regards
The Ridge Casino Customer Service
Thank you very much. We will make sure that this complaint is escalated ASAP.
Kind regards
The Ridge Casino Customer Service