CW
Charles W
1 reviews | Active since Apr 2017
03 Sept 2019, 12:15
Appalling Service The Ridge Casino
Received appalling service from The ridge casino with their false advertising of their rewards card benefits and unprofessional staff and *********** management. Don’t sign up or spend your monies at the Ridge casino!!
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The Ridge Casino, Hotels and Entertainment's replyOfficial
25 Sept 2019, 12:16Thank you so much for taking the time to rate our service at The Ridge Casino – your feedback is very important to us. I am so sorry to hear that you had an unfavourable experience during your visit. I just want to acknowledge that our Slots Manager, has been in contact with you and the issue has been resolved. Our aim is to ensure you enjoy your time with us and your comments do help us continue to ‘up our game’.
The Ridge Casino, Hotels and Entertainment's reply25 Sept 2019, 12:16
Official
Thank you so much for taking the time to rate our service at The Ridge Casino – your feedback is very important to us. I am so sorry to hear that you had an unfavourable experience during your visit. I just want to acknowledge that our Slots Manager, has been in contact with you and the issue has been resolved. Our aim is to ensure you enjoy your time with us and your comments do help us continue to ‘up our game’.