THE REAL REPAIR CO. CHOOSE ANOTHER NAME !!!!

The Real Repair Co. at the Waterfront needs to be exposed for the service they are supposed to give but don't. Went to have an original Apple battery installed which Friday 3 weeks ago they didn't have and had to order. They said they would have it the next day and that would give me time to save the contents to icloud. They then said Monday would be best.

Went on Monday and nobody knew what I was talking about but in any case they didn't have the battery.

They would have phoned the next day the moment the battery was at their premises. No call from anybody and I tried calling several times but the 2 numbers both kept saying "unavailable at the moment". I then see there was the Whats App sign at bottom and left them a message there. The following day it was answered but again nobody knew anything and they would look into it. Finally the battery had arrived and fro the third time I go to the Real Repair Co. to be confronted by a man and a lady who knew nothing about it when a half hour before someone on the chat had said I could go. I confirmed I'd be there in a half hour. This time they say hte battery was in the store room and went to have a look but now there was no technician to do the installation. I told them this was no way to treat a client and after having gone there 3 times and numerous chats and phone calls had achieved nothing.... I'D HAD ENOUGH OF THIS TREATMENT AND JUST LEFT HAVING WASTED TIME AND THREE WEEKS. SHOCKING SERVICE AND WILL NOTIFY THE MANAGEMENT OF THE WATERFRONT AS SUPPLIERS OF THE KIND SHOULD NOT BE ALLOWED IN A PRESTIGIOUS PLACE AS THAT.