average service

I recently had my iPhone 13 Pro Max repaired at The Real Repair Co in Sandton after it suffered a fall and cracked. The initial experience was somewhat disappointing. The phone was taken in for repairs, and after a week and a few days, I received a call to collect it. However, my satisfaction quickly turned into frustration when I discovered that the speaker and earpiece were not functioning correctly, and the camera was producing blurry images. It felt like everything had fallen apart, and the quality of the repair work was questionable.

I attempted to contact The Real Repair Co via email but received no response, which only added to my frustration. Eventually, I had to call them, and they instructed me to bring the phone back for further assessment. This entire process felt inconvenient and time-consuming, especially given that it could have been avoided with more thorough initial repairs.

I'm also concerned and wonder if discovery insure is assisting iand intervening on this matter. it is really frustrating that I am without a phone that I do most of my work on.

Overall, my experience with The Real Repair Co was average at best. The initial repair work was not up to standard, and the communication with the company left much to be desired. While they did take the phone back for further assessment, it was an inconvenience that could have been avoided. I hope that the subsequent repair will be more successful, and I can finally have my iPhone in proper working condition.