1 reviews | Active since Feb 2024
Unhappy client would not recommend
I am really disappointed in Hennies Boksburg service. I booked a table for 30 people in the front section for the 4th of May at 3pm on the 16th or 17th of April 2024. A week before I confirmed if the booking was still in place and if everything is how it should be, they assured me everything is sorted and in place. Half and hour before my booking they phoned me to say that the previous booking is still there and that they would move me to the inside of the restaurant, as I told them that would not be possible its a surprise 30th birthday and he specifically wanted any area except the inside. As I got there everything was a mess and ended up having people leaving as they felt unplaced and that they where an inconvenience because there was no space as there was only space for 14 people after I booked for 30. At the end of the night we ended up paying R1400 after everyone paid just to get a waitress message me saying we still owe R889 as one of our people did not pay. We did request for separate bills but where denied that option but yet they lost track of everyone who paid and still needed to pay. We ended up paying the R889 but from the beginning they had no idea of what's happening and how to hande the crowd. I felt like I paid in more then we should of
