ProHealth Shop online store a potential ****

Be very wary ordering from this site, I placed an order online with them on 08 November 2023 and have still not received my parcel as of 15 November 2023. They have not bothered to respond to the 2 e-mails I have sent them asking for a delivery date and although they have belatedly responded to my WhatsApp messages with flimsy excuses that they confused me with another client, they have not provided me with either a waybill number, delivery date or reason why the delivery has not yet been made. In fact based on the message I received this morning the delivery has not even been dispatched yet.