LR
Luan R

1 reviews | Active since Nov 2019

21 Nov 2019, 11:21

Worst service

Ive bought TaylorMade M6 Irons over the Pro Shop online site. 15min after I made the purchase online the Pro Shop phoned me and said they made a mistake on the site and they did not advertise the Irons correctly. I told them I expect that what I paid for to be deliverd to me as per the Invoice. I was shocked when I got the delivery, they send me a TalorMade GW and not the M6 Irons that I bought. Ive told them that this is incorrect. Next moment I got an email that said they already refunded me sorry. Worst expierence ever!!!

0
Replies (4)
The Pro Shop
The Pro Shop's reply28 Jan 2020, 09:19
Official
Hi Luan R

We apologize for the late reply. We had an issue with our log in as we changed packages with HelloPeter. Langa and Cole will make sure that the mistake is corrected. We hope to restore your faith in our online system. 

Kind regards
The Pro Shop team
LR
Luan R's update28 Jan 2020, 09:29
Reviewer Update
Thank you very much. Thank you for the feedback. Ive bought items a few more times online and everything went smooth
The Pro Shop
The Pro Shop's reply28 Jan 2020, 09:40
Official
Hi Luan R

That is great news! With it being 2020 we are certainly putting more focus on our online shopping experience. Thank you for your continued support. 

King Regards
The Pro Shop team
LR
Luan R's update28 Jan 2020, 09:54
Reviewer Update
Once again thank you for the call. Thank you for the good service and thank you for the voucher

Cheers