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brad F
1 reviews | Active since May 2018
11 Feb 2020, 12:57
Taylor Made M3 Driver
Hi Recently My Taylor Made (M3) Driver which I have had for around 20 Months, which I admittedly bought Second Hand Cracked.
The Pro Shop - says they cannot do anything as I do not have an original invoice. Surely a Taylor Made Driver is a Taylor Made Product and should not require proof of purchase. A quick perusal of the internet will see I am not alone in my predicament there are plenty of stories of TM Drivers (and other woods) cracking. Surely this is a design flaw and the club should be replaced...
Considering how much I spend on golf annually. I would have expected better from the Pro Shop!
Helpful (0)
Replies (5)0
Replies (5)
The Pro Shop's replyOfficial
13 Feb 2020, 17:20Hi Brad, We hear your frustration and thank you for letting us know. Please understand the product is out of warranty and with no invoice our store acted correctly as per our processes BUT we will find a suitable solution . Kindly call this number https://morecorp.co.za/contact and ask for Ryan
The Pro Shop's reply13 Feb 2020, 17:20
Official
Hi Brad, We hear your frustration and thank you for letting us know. Please understand the product is out of warranty and with no invoice our store acted correctly as per our processes BUT we will find a suitable solution . Kindly call this number https://morecorp.co.za/contact and ask for Ryan
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brad F's updateReviewer Update
14 Feb 2020, 13:56Hi I have tried calling the number but have reached a dead end every time.
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brad F's update14 Feb 2020, 13:56
Reviewer Update
Hi I have tried calling the number but have reached a dead end every time.
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brad F's updateReviewer Update
18 Feb 2020, 10:59Hi
Happy to say the issue is now being resolved.
Happy to say the issue is now being resolved.
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brad F's update18 Feb 2020, 10:59
Reviewer Update
Hi
Happy to say the issue is now being resolved.
Happy to say the issue is now being resolved.
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brad F's updateReviewer Update
03 Mar 2020, 13:10I want to thank Moregolf, they went out of their way to assist. I am once again a very happy customer.
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brad F's update03 Mar 2020, 13:10
Reviewer Update
I want to thank Moregolf, they went out of their way to assist. I am once again a very happy customer.
The Pro Shop's replyOfficial
03 Mar 2020, 15:44Hi Brad
This is good to hear and we like that NPS = 9. See you in store soon.
Kind regards
The Pro Shop team
This is good to hear and we like that NPS = 9. See you in store soon.
Kind regards
The Pro Shop team
The Pro Shop's reply03 Mar 2020, 15:44
Official
Hi Brad
This is good to hear and we like that NPS = 9. See you in store soon.
Kind regards
The Pro Shop team
This is good to hear and we like that NPS = 9. See you in store soon.
Kind regards
The Pro Shop team