1 reviews | Active since Jul 2021
REFUSING TO DELIVER MY ORDER.
I made an online purchase using vouchers on the 14/07/2021 which were all discounted on check out and successfully placed an order which was confirmed.I then received an email from The Pro Shop Team saying my order will not be delivered as I used more than 1 voucher. My question to them was why is their voucher section allowed me to put all my vouchers if it only takes 1 voucher per customer.My vouchers were successfully redeemed without any problem,now they don't want to deliver my order. I'm still saying this, my order was successfully placed,my vouchers were successfully redeemed and my order was successfully placed and confirmed. Instead of them fixing their problems with the voucher section, they are making it my problem. I'm so disappointed and disgusted by this.
We are in the process of updating the website which will solve this in future but using multiple vouchers is prohibited. See our Ts and Cs here. https://www.theproshop.co.za/terms-and-conditions.
We will however still honor your purchase this one time. You can expect delivery next week.
Kind regards
The Pro Shop team
We are in the process of updating the website which will solve this in future but using multiple vouchers is prohibited. See our Ts and Cs here. https://www.theproshop.co.za/terms-and-conditions.
We will however still honor your purchase this one time. You can expect delivery next week.
Kind regards
The Pro Shop team
Thank you.
Thank you.