JN
Jacques N
1 reviews | Active since Feb 2019
06 Aug 2020, 15:58
Poor service
Booked nike club in for repair, cashier said it will be ready latest Thursday. Going to collect on Thursday at 16:00 cashier say "its not ready yet, and he will call me once its ready". No apologies for not meeting deadline. POOR CLIENT SERVICE
Helpful (0)
Replies (3)0
Replies (3)
The Pro Shop's replyOfficial
06 Aug 2020, 16:31Hi Jacques
We would like to apologize for the inconvenience caused. Kindly tell us at which store this happened.
Kind regards
The Pro Shop team
We would like to apologize for the inconvenience caused. Kindly tell us at which store this happened.
Kind regards
The Pro Shop team
The Pro Shop's reply06 Aug 2020, 16:31
Official
Hi Jacques
We would like to apologize for the inconvenience caused. Kindly tell us at which store this happened.
Kind regards
The Pro Shop team
We would like to apologize for the inconvenience caused. Kindly tell us at which store this happened.
Kind regards
The Pro Shop team
JN
Jacques N's updateReviewer Update
06 Aug 2020, 16:35Boksburg
JN
Jacques N's update06 Aug 2020, 16:35
Reviewer Update
Boksburg
JN
Jacques N's updateReviewer Update
07 Aug 2020, 15:56Okay so its Friday and still not ready, someone from the pro shop team contacted me yesterday and it seems like it was going to be resolved.... BUT NOTHING. Pro Shop Boksburg would have contacted me today LATEST to collect but still nothing. Did not expect replacing a shaft on a golf club should be a 4 day job, without any communication to the client after this was committed to.
JN
Jacques N's update07 Aug 2020, 15:56
Reviewer Update
Okay so its Friday and still not ready, someone from the pro shop team contacted me yesterday and it seems like it was going to be resolved.... BUT NOTHING. Pro Shop Boksburg would have contacted me today LATEST to collect but still nothing. Did not expect replacing a shaft on a golf club should be a 4 day job, without any communication to the client after this was committed to.