CP
Carel P
1 reviews | Active since Jan 2019
16 Jan 2019, 15:36
Pathetic Online Service
Pathetic service for online orders. Placed order on 25 November 2018. Only received part of order some time later. After numerous calls balance of order was eventually delivered on 09/01/2019 - only problem instead of shirt and gloves ordered in Large, XXL shirt and XL gloves were sent. After calling yet again I was promissed that they would arrange for a pickup and exchange the following day. Well, a week later still nothing.......not good after supporting The Pro Shop for 15 years.
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The Pro Shop's replyOfficial
18 Jan 2019, 10:47 Good day Carl
We sincerely apologize for the poor experience you have received. As discussed we arranged for the collection of the incorrect products. You will receive an email with the collection number as well as the date collection will take place. Your order will also be shipped today, and you will receive a tracking number shortly.
We do apologize for this issue and would like to solve it as soon as possible.
Regards,
The Pro Shop
We sincerely apologize for the poor experience you have received. As discussed we arranged for the collection of the incorrect products. You will receive an email with the collection number as well as the date collection will take place. Your order will also be shipped today, and you will receive a tracking number shortly.
We do apologize for this issue and would like to solve it as soon as possible.
Regards,
The Pro Shop
The Pro Shop's reply18 Jan 2019, 10:47
Official
Good day Carl
We sincerely apologize for the poor experience you have received. As discussed we arranged for the collection of the incorrect products. You will receive an email with the collection number as well as the date collection will take place. Your order will also be shipped today, and you will receive a tracking number shortly.
We do apologize for this issue and would like to solve it as soon as possible.
Regards,
The Pro Shop
We sincerely apologize for the poor experience you have received. As discussed we arranged for the collection of the incorrect products. You will receive an email with the collection number as well as the date collection will take place. Your order will also be shipped today, and you will receive a tracking number shortly.
We do apologize for this issue and would like to solve it as soon as possible.
Regards,
The Pro Shop