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Craig C
1 reviews | Active since Oct 2014
18 Aug 2020, 22:30
No Answer to website query for a new set of irons
I have sent a email to a shop via the website, i was interested in purchasing a complete set of new irons.. well i will look elsewhere to purchase my clubs, when i am back in south africa on leave. thank you
Helpful (0)
Replies (4)0
Replies (4)
The Pro Shop's replyOfficial
19 Aug 2020, 09:21Hi Craig
Kindly provide more details around your poor experience from our website so we can try and correct it. Since you mentioned " when I am back in RSA" with Covid 19 we had challenges and delays with both OEMs and hold ups at customs.
Kind regards
The Pro Shop team
Kindly provide more details around your poor experience from our website so we can try and correct it. Since you mentioned " when I am back in RSA" with Covid 19 we had challenges and delays with both OEMs and hold ups at customs.
Kind regards
The Pro Shop team
The Pro Shop's reply19 Aug 2020, 09:21
Official
Hi Craig
Kindly provide more details around your poor experience from our website so we can try and correct it. Since you mentioned " when I am back in RSA" with Covid 19 we had challenges and delays with both OEMs and hold ups at customs.
Kind regards
The Pro Shop team
Kindly provide more details around your poor experience from our website so we can try and correct it. Since you mentioned " when I am back in RSA" with Covid 19 we had challenges and delays with both OEMs and hold ups at customs.
Kind regards
The Pro Shop team
CC
Craig C's updateReviewer Update
19 Aug 2020, 17:26HI,
I sent a query on Saturday 15 August 2020. I still have no response to my request.
I wanted to purchase a set of Mizuno Irons, the 919 forged series and make it a combo set with the tour irons. I was going to pay for them now and requested if i can have them fitted for length and shaft flex when i am on leave in December this year. i was also now looking into the M6 driver.. to upgrade my previous ping G20. Not part of my original request.
I did request to be contacted via e mail as i am out the country.
At no stage did i request a delivery.. so the standard COVID hold ups do not hold water in my complaint. As i was merely requesting information and leeway in fitting of clubs.
i approached the golfers club.. they matched your price on the M6... and i am going to look into an alternative means of getting the irons i would like and fitted.
my e mail is ***
Thanks
I sent a query on Saturday 15 August 2020. I still have no response to my request.
I wanted to purchase a set of Mizuno Irons, the 919 forged series and make it a combo set with the tour irons. I was going to pay for them now and requested if i can have them fitted for length and shaft flex when i am on leave in December this year. i was also now looking into the M6 driver.. to upgrade my previous ping G20. Not part of my original request.
I did request to be contacted via e mail as i am out the country.
At no stage did i request a delivery.. so the standard COVID hold ups do not hold water in my complaint. As i was merely requesting information and leeway in fitting of clubs.
i approached the golfers club.. they matched your price on the M6... and i am going to look into an alternative means of getting the irons i would like and fitted.
my e mail is ***
Thanks
CC
Craig C's update19 Aug 2020, 17:26
Reviewer Update
HI,
I sent a query on Saturday 15 August 2020. I still have no response to my request.
I wanted to purchase a set of Mizuno Irons, the 919 forged series and make it a combo set with the tour irons. I was going to pay for them now and requested if i can have them fitted for length and shaft flex when i am on leave in December this year. i was also now looking into the M6 driver.. to upgrade my previous ping G20. Not part of my original request.
I did request to be contacted via e mail as i am out the country.
At no stage did i request a delivery.. so the standard COVID hold ups do not hold water in my complaint. As i was merely requesting information and leeway in fitting of clubs.
i approached the golfers club.. they matched your price on the M6... and i am going to look into an alternative means of getting the irons i would like and fitted.
my e mail is ***
Thanks
I sent a query on Saturday 15 August 2020. I still have no response to my request.
I wanted to purchase a set of Mizuno Irons, the 919 forged series and make it a combo set with the tour irons. I was going to pay for them now and requested if i can have them fitted for length and shaft flex when i am on leave in December this year. i was also now looking into the M6 driver.. to upgrade my previous ping G20. Not part of my original request.
I did request to be contacted via e mail as i am out the country.
At no stage did i request a delivery.. so the standard COVID hold ups do not hold water in my complaint. As i was merely requesting information and leeway in fitting of clubs.
i approached the golfers club.. they matched your price on the M6... and i am going to look into an alternative means of getting the irons i would like and fitted.
my e mail is ***
Thanks
The Pro Shop's replyOfficial
20 Aug 2020, 10:04HI Craig
Sadly Hello Peter hides your details. I have asked our digital team to investigate your request but at this stage we have no record of your logged request 15 Aug. Kindly communicate with us through https://morecorp.co.za/contact . We would like to help
Kind regards
The Pro Shop team
Sadly Hello Peter hides your details. I have asked our digital team to investigate your request but at this stage we have no record of your logged request 15 Aug. Kindly communicate with us through https://morecorp.co.za/contact . We would like to help
Kind regards
The Pro Shop team
The Pro Shop's reply20 Aug 2020, 10:04
Official
HI Craig
Sadly Hello Peter hides your details. I have asked our digital team to investigate your request but at this stage we have no record of your logged request 15 Aug. Kindly communicate with us through https://morecorp.co.za/contact . We would like to help
Kind regards
The Pro Shop team
Sadly Hello Peter hides your details. I have asked our digital team to investigate your request but at this stage we have no record of your logged request 15 Aug. Kindly communicate with us through https://morecorp.co.za/contact . We would like to help
Kind regards
The Pro Shop team
CC
Craig C's updateReviewer Update
20 Aug 2020, 17:29Hi Pro Shop Team,
Thank you for resolving the issue.. Looks like it was a message that went missing..
Well done on keeping me informed as to your efforts to trace my message.
That is all what i as customer needed.. taking our needs and requirements to heart.
Will be back to support you..
Thank you for resolving the issue.. Looks like it was a message that went missing..
Well done on keeping me informed as to your efforts to trace my message.
That is all what i as customer needed.. taking our needs and requirements to heart.
Will be back to support you..
CC
Craig C's update20 Aug 2020, 17:29
Reviewer Update
Hi Pro Shop Team,
Thank you for resolving the issue.. Looks like it was a message that went missing..
Well done on keeping me informed as to your efforts to trace my message.
That is all what i as customer needed.. taking our needs and requirements to heart.
Will be back to support you..
Thank you for resolving the issue.. Looks like it was a message that went missing..
Well done on keeping me informed as to your efforts to trace my message.
That is all what i as customer needed.. taking our needs and requirements to heart.
Will be back to support you..