Misleading poor customer service at The Pro Shop - Boksburg

Bought a pair of US 13 (UK 12 Shoes) from the Boksburg branch. They had no larger shoes, I did ask for a UK 13) and told the sales person I will try them and see if they will do. I was not satisfied with the fit and returned them to please source the correct size in this design or an alternative design and this after being used just once only to be told we dont exchange shoes... So when was I going to find this out...??

No attempt to alert me about a no return policy on shoes. No attempt to source me shoes that are UK 13 on the day of the sale.

I have always supported The Pro Shop for my and my kids purchases, I will now not do that anymore and yes I am sharing my experience with other golfers and advising them to seek out:

1. A different branch if they must buy from The Pro Shop (Not Boksburg) 2. Alternative golfing stores 3. Buy Online