Lackluster effort by the online store

I placed an order on the online store on Saturday the 12th. I get a phone call on Sunday the 13th letting me know one of the items is out of stock even though I managed to order it and pay for it.

I promptly rep**** with my banking details as they also haven't joined us in the 21st century and couldn't process the refund to my credit card with which I made payment.

I still haven't received my refund nor has my order been delivered although there is a 3-5 day delivery policy. I haven't even received a tracking number.

Lackluster perfomance to say the least. Had to cancel my golf this weekend due to items not being delivered.

This will be the last time I use them.