1 reviews | Active since Jul 2016

24 Apr 2018, 15:01

Insanely bad service

Probably the worst service anyone can give. The online shop service is horrific. Website just bombs out, and can't complete an order. Phone number just rings and no one answers. Is this even a legitimate business?

0
Replies (2)
The Pro Shop
The Pro Shop's reply25 Apr 2018, 15:09
Official

Hi Andre

Thanks for alerting us to the issue we were experiencing on our gift card integration on our new site. We sincerely apologise for this poor experience you had, it is certainly not of the high standards of customer service that we hold our self to. We are glad that we could eventually service your order and are hoping that you enjoy many fairways in your new kit.

We truly appreciate your business and look forward seeing you again.


Kind regards,
Bryden Rose

's update25 Apr 2018, 17:50
Reviewer Update
Hi Bryden, Dealing with you really has been a pleasure. You conducted yourself very professional, responded promptly and went above and beyond and for that I am thankful. I am changing my review score to 4 stars, the last one lacking because of the innitial frustration. Keep up the good word Bryden!