Dissapointing

<p>Well where do I begin......</p> <p>I placed some orders at the The Pro Shop online (www.theproshop.co.za) on 20 & 21 August 2016. I started getting concerned because my orders status just remained in a "Receveid" status. I also kept in mind that there delivery period is 5-7 working days. By the 25th of August (Working day number 5) I started to get concerned as I require the merchandise I ordered for this weekend (2 - 4 September 2016) and queried why the status just remained received. I followed up on 26 August 2016 and received a reply that the lack of commincation and the fact that nothing is happening is due to the success (lack of resources available) of the sale and that I would receive feedback, this was in the morning, by late afternoon still no feedback and I followed up. I left it for a couple of days and then did a follow up on 29 August 2016 (working day number 6), to make a very long story short and after many back and forth emails and even phone call confirmation that I would receive my order on Wednesday 31 August 2016 (working day number 8) I eventually received my order this morning (working day number 10) but excluding an item that was ordered, upon querying this about an hour ago I still don't have an item that I paid for in my possession or any feedback.</p> <p>I suggest that people weigh up their options before buying online from The Pro Shop, this was an absolute disheartening experience thus far and it is still not over.</p>