MS
Marco S

1 reviews | Active since Nov 2018

26 Apr 2021, 16:01

Disappointed

I bought a second hand Ping driver from the Pro Shop and 3 months later the hosel cracked where the shaft joins the head. I took the club to the Pro Shop in Lynwood and they said they would send the shaft to Ping. I waited 2 weeks with no reply and went into the shop to enquire. The salesperson said to me that Ping informed them that the club was sold in 2014 and there wasn't anything they could do. I said that I had only bought the club 3 months ago and wasn't there anything the Pro Shop could do? Long story short. no and no . from Ping and the Pro shop. So in my opinion do not purchase any second Ping equipment as the manufacturer does not seem to want to investigate any claims. Do not purchase any second hand equipment from the Pro Shop as they deemed it fit to offer me absolutely nothing , not even a sleeve of ***** and chose to pass the buck solely on the manufacturer.

0
Replies (1)
The Pro Shop
The Pro Shop's reply26 Apr 2021, 18:43
Official
Hi Marco

I alerted our GM at Lynnwood about this.  2nd hand equipment do not carry warrantees but perhaps there is a way we can help. Please continue the conversation here https://morecorp.co.za/contact for more assistance. 

Kind regards

The Pro Shop team