****py service from fourways branch

Went to the fourways branch this past weekend to buy a new putter.

I settled on a R1800 Oydyssea RX2 putter. I asked the salesperson Andrew about the cover for the putter, which every other place provides with an expensive putter usually.

He um'd and ah'd and said he couldnt find the right cover for that model. I asked him now what. He went back to storage and brought me a cover which was for a different model and promised to phone around and get the correct one. Its now 4 days later and no call backs. I have subsequently spoken to the dealer manager, Gareth. This was 4 days also. who promised to sort it out - no call backs. I have now left a message on his voicemail and emailed him personally and no reply.

Is this what one can expect from your fourways store id rather go to your competitor.