Poor service delivery, miscommunication and arrogant

I bought an item off this store on the 3rd of December 2019 and made a payment of the same day. I then followed up with them as to when should l expect them to deliver my order and they told me a day after the payment has been received in their bank. Having made the payment on the 03rd, l quite confident that the payment reflected in their account yesterday.

So l followed up with them today, having sent them three emails without any response. They only sent me an invoice yesterday but are however mum on when they intend to deliver the order. Never purchase anything from these guys if you need the item urgently, they will ruin your relationship with clients. Moreover, they are a bunch of *****, sending me an invoice instead of sending the order. Shame on you The Power *****!