Terrible Customer Service and Attitude

<div>I tried to order an item on their special on Sunday (the last day of the promotion). For some reason every time I tried to check out, an error message would pop up and it wouldn't go through. The following day, the product had increased from R2610 to R2900. I contacted the company via their WhatsApp line the following day explaining the situation, and sending pictures/screenshots showing proof that I had tried to purchase the item during the promo the day prior - it even showed the date and time that I tried to make the purchase. The person was so aggressively rude, insinuating that I was lying about an error. Basically telling me in their own words tough luck, the promo ended a day ago. The way they talk to their customers is appalling. I have gone ahead and decided to get the item from another supplier who was more expensive just because of the disgusting attitude. And it is a shame too, because we own kids party businesses and kids play cafes - so we were testing out a small item first to see service/quality. We were about to make a huge order that would have been valued over around R150000+ for the amount of stock that we need.</div>