1 reviews | Active since Jan 2015
Did not hear price correctly
As per the email sent today Wednesday 13 April, I felt that the way this was handled was very unprofessional. I found it very upsetting and unnecessary. A polite reply via email would have sufficed.<br> <br> Good morning Johan<br> <br> I refer to our telephone conversation on Monday 11 April and your comments.<br> <br> \You did not bother to reply to my email because you felt it was an insult. The Pink Lady is a 4 star.\"<br> <br> I would like to point out that when I phoned on Monday I said that the line was not clear and I thought you said R190.00 per person, for a 4 Star this was a very low price. So when I received your quote, I phoned to query the price. I was quite prepared to pay the price I received on the quotation. <br> <br> However and I find this rather disconcerting that what should have happened, was for me to receive a PROFESSIONAL courteous reply indicating that the client (me) had misheard the price. I was left hanging on wondering why I did not hear from The Pink Lady. I am very disappointed that this was handled in the way it was.<br> <br> Yours faithfully<br> <br> B Perkin<br> As per the acceptance below, I was hoping to be a customer of The Pink Lady.<br> <br> "
