**** Brazilian Hair from the Pink Hair Bag store in Pretoria

<p> </p> <p>From your store on the 14 Jan 2016. I returned it on the 11 march 2017. I indicated I wasn't happy with the hair, I want my money back. I don't trust anything in your store. I spoke to a lady who works for you, keitumetsi I think, and Dennis as well. They told me the hair had to go for Assessment. I requested this assessment report, still nothing. I was in your store again on Sunday 26 March, Dennis told me you told him to send the hair to cape town, for another assessment. MY QUESTION IS...</p> <p>IF YOU TRUST YOUR HAIR SO MUCH, WHY TAKE IT FOR ANY ASSESSMENT??? Anyway, I called Dennis again today, after I'd been waiting for his feedback from Sunday. He refused to give me the Boss's number, couldn't tell me when he'd give me feedback or why he didn't in the past week. All he said was I'm waiting for my boss to tell me what to do, with no clear indication of when. No timeliness, nothing! I'm an unhappy customer, and very disappointed in how you are handling situation.</p> <p>I am not on Facebook and me going to your store isn't helping me at all. I hope you will respond to this. MY number is ********** 944.. THIS IS ACTUALLY THE THIRD WEEK SINCE I RETURNED THE HAIR, AND STILL NO ASSISTANCE! !! I DONT WANT THAT HAIR, IN FACT, EITHER THAN OVERHEARING PEOPLE TALK ABOUT HOW **** MY HAIR IS, I HAD SOMEONE LAUGH IN MY FACE, AFTER I TOLD HER MY HAIR WAS BRAZILIAN!</p> <p>The sad part was, I could see the difference in the texture of the hair.</p>