

The Perfume Co. Africa
NPS Score
100
Recommended: Very Likely
Oct '25 - Sep '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Mar 2026
Am so disappointed at you guys , delays of orders it was my first time I joined because I wanna be better financial and help others again but you failed my from 2 February ntill 2 march no communication no order receive but you want us to maintain our account every month how so when you guys do me like that am so disappointed
1 reviews | Active since Mar 2026
Am so disappointed at you guys , delays of orders it was my first time I joined because I wanna be better financial and help others again but you failed my from 2 February ntill 2 march no communication no order receive but you want us to maintain our account every month how so when you guys do me like that am so disappointed
1 reviews | Active since Apr 2025
I am deeply disappointed by the lack of communication and follow-up from The Perfume Co. Africa. My parcel was scheduled for delivery on 8 October 2025, but on 9 October, I was informed that the courier had been hijacked. Since then, I have sent several emails and made phone calls, but I have not received any clear feedback or assistance. On 22 October, I even went to the company’s office in Midrand, where I was told that a follow-up would be done, yet to date I have still not received any update, replacement, or refund. This experience has caused a major inconvenience, as I have customers waiting for their orders and my business reputation is being affected. I had trusted the brand for its quality and professionalism, but this situation has left me very disappointed. I sincerely hope that The Perfume Co. Africa will prioritise resolving this matter and provide feedback urgently.
1 reviews | Active since Apr 2025
I am deeply disappointed by the lack of communication and follow-up from The Perfume Co. Africa. My parcel was scheduled for delivery on 8 October 2025, but on 9 October, I was informed that the courier had been hijacked. Since then, I have sent several emails and made phone calls, but I have not received any clear feedback or assistance. On 22 October, I even went to the company’s office in Midrand, where I was told that a follow-up would be done, yet to date I have still not received any update, replacement, or refund. This experience has caused a major inconvenience, as I have customers waiting for their orders and my business reputation is being affected. I had trusted the brand for its quality and professionalism, but this situation has left me very disappointed. I sincerely hope that The Perfume Co. Africa will prioritise resolving this matter and provide feedback urgently.
1 reviews | Active since Dec 2020
I ordered perfumes on the 28th of September and I have been following up on my order since .The employees are rude and they shout at clients .I called this morning the lady by the name of Chantelle dropped my call . I want my money back they don’t refund or give me my order I am soo frustrated. If you want stress sell these perfumes poor delivery service
1 reviews | Active since Dec 2020
I ordered perfumes on the 28th of September and I have been following up on my order since .The employees are rude and they shout at clients .I called this morning the lady by the name of Chantelle dropped my call . I want my money back they don’t refund or give me my order I am soo frustrated. If you want stress sell these perfumes poor delivery service
Hellopeter has tracked The Perfume Co. Africa across 18 reviews. The Perfume Co. Africa hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used The Perfume Co. Africa? Write a review to help others decide.