********* business practices

<p>I made a mistake with dates of my booking, i then cancelled my booking , on realising that i will lose my finds i asked for the booking to be reinstated or or be given another available date....of which they refusing....so basically You lose your money if you cancel booking then they still take another booking when u have cancelled;meaning they make profit twice because they take your money and they still book someone else.....they very ************.....no care at all for customer service!!!!</p>