Sewerage, plumbing issues and pathetic customer service at The Parks Lifestyle Estate

I moved into the The Parks 1 June. I was welcomes by poor finishing touches, no bathroom mirror and dusty cupboards and floors and a ongoing major sewerage problem that has not been sorted out after the fourth request. There has been a leakage issue in the kitchen sink and in the spare bathroom. I was told the mirror would be installed by the Monday, it was installed on the Thursday. We had made numerous calls and sent emails to address the issue because our block was new we could not log a issue on the app. After 2 days some maintenance guys came and they did not fix the issue. For four days we had been calling trying to get some assistance. We had faeces coming out the pipe in our yard. We have a little puppy and this situation was very hazardous. Guys came here and once again pretended to fix the issue. Yesterday my partner called the office to inform them our toilet was not flushing and feces were surfacing. We were informed the maintenance team were on their way. Noone arrived. Today they came, they were busy in the yard but noone fixed the toilet. For the last hour and a half we have been trying to get the office to send a cleaner.. We were informed they are on the way. My partner went to the security and he was informed the cleaners leave at 4pm. My partner had spoken to Nonwabisa (I am not sure if the spelling is correct) at 15:43. She had informed him that the cleaners were on the way. After his return from security she calls him and had the audacity to say he called her after 4pm. I am not even surprised. Well thank goodness call log can verify the time of the call. I am disgusted and disappointed at the service we have received. I would not recommend anyone consider a place here if customer satisfaction and hygiene is of high importance to you