MC
Matthew C

1 reviews | Active since Mar 2022

06 Sept 2023, 14:48

Well done Alison

I placed a order on the online store waiting a few days for my order to arrive in PE from CPT received a damaged box from a rude courier service which was unknown people opened the order 100% happy with my works shirt and works badge but unfortunately combats was incorrect (its human to make mistakes) I made contact on whatsapp with paramedic shop to inform them of the incorrect combats received and poor courier service Alison was very helpful and friendly and that good excellent service encourages me to order from the Paramedic Shop again, Alison apologized for couriers (even tho she has nothing to do with couriers) and gladly exchanged my combats this morning the courier guy delivered my new combats im so happy with courier guy there service is excellent and much better than the previous courier service used thanks a million Alison i love my new works combats and will definitely order from you again

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Replies (1)
The Paramedic Shop
The Paramedic Shop's reply08 Sept 2023, 10:09
Official
Thank you very much for your kind words despite the poor service you received from our first courier partner and your pants being incorrect. I am so grateful that you allowed us the opportunity to rectify our mistakes and that you are happy with your purchase and the service that you received from The Courier Guy. Thank you so much for your extremely valued support and we look forward to being of service to you again in the future. It is an absolute please being of service to you. Thank you.