Customer service / feedback

<p>An order was put through and tracking number was send to me via sms. As per the Post office there was 1 digit short and that was the reason that the parcel could not be traced. </p> <p>I had 2 issues/queries with the paramedicshop online, which I emailed and phoned them.. No results.. </p> <p> </p> <p>1st issues was the amount that I paid was more than the original quote? Will that amount go off on my next purchase? </p> <p> </p> <p>2nd issue was tracking number that is faulty. </p> <p> </p> <p>I spoke to Kim and Charmayne and both promised they will get back to me in minutes but no phone calls with any feedback nor reply on. My emails regarding my queries. </p>