Double Standards

<p>I recently registered with The Panel Station to provide valuable feedback in my free time. Upon registering I was faced with a number issues including website crashes, points not being given, errors like saying I already had a survey open on my ID and most notably, an error saying my behaviour on their site was negligent, and this while answering questions to relating to myself??!!! </p> <p>So I did the responsible thing and emailed stating my obvious dissatisfaction and pointed out their issues. Below is a copy of the email thread....</p> <p><br />S Africa Helpdesk ZA ********** />3:11 PM (20 minutes ago) <br /> </p> <p>to me<br /><br />Dear Panellist,<br />Thank you for writing to The Panel Station.<br />You might have received the warning message due to a failure in quality check questions often embedded in our surveys.<br />We work rigorously to ensure that we provide quality research to our clients, which is possible only through honest and unique responses from our panellist.<br />To stay at par with Global Market Research Quality Standards, TPS undertakes a series of quality checks. These exercise are not intended to cause any inconvenience to you, but to ensure that we offer valid and accurate response to our clients.<br />We value your feedback!<br />Sincerely,<br />The Panel Station.</p> <p><br />On October 13, 2016 at 1:51 PM staging1@ thepanelstationsurveys3.com wrote:</p> <p>Hi Team,</p> <p>************has raised the below query:</p> <p>Subject: #Subject#<br />Body: I have just been told that your system has recognized me as negligent. Your first survey you sent me does not open, it tells me that my ID already has a survey open??? I have not even answered any surveys! Your website keeps crashing as well. Your 2nd survey opened up alright and asked me a few questions which I answered honestly. I submitted those answers and then your site crashed. I would suggest fixing these issues as I do not like being accused of something I did not do!!!! Thanks ***** - A Very Unhappy Person at the moment</p> <p>-Best Regards,<br />System Admin</p> <p><br />3:21 PM (9 minutes ago) <br /> <br />Hi,</p> <p>This does not not solve the issues. You've just basically told me in a friendly way that I **** in a quality check question. I completed a survey this morning for 1300 points and it still has not been awarded due to another error by your website. You say you thrive on providing quality research. I work for a world renowned ITSP and customer service is a priority. Your website is full of errors and when this is put forward to you by someone like myself, you proceed by insulting me by saying I ****.</p> <p><br />You'll find a copy of this thread on Hello Peter. As for myself, I'm done with this. Obviously, my feedback is not valued.</p> <p> </p> <p>Just a wrning to anyone planning on using them,,,,</p>