Worst shopping Experience

<p>I visited the store last night doing my Christmas shopping thinking i would avoid the rush of the weekend to come .After being in the store for 2 hours ready to go to the pay point scanned all the goods I was told we are off-line with all bank cards as well as the PnP Voucher ,of which i had to pay for my purchases.I requested the Manager of the store to assist ( Migal )of which he just blatenly ignored to acknowledge we are standing there with a problem of which was not mine and just kept on doing his own thing and left the staff to deal with us .After numerous calls to the server room ,we were then referred to someone else as the sale was suspended almost it being an hour later being sent from pillar to post .Eventually the system was back on hence when the swipe the 1st voucher at the till before the system went off-line it took the monies from the card ,and when the suspended sale was re-opened it showed that no monies was on the card of which i could not understand.Another waiting period as i could not understand i was asked to pay the balance in of the voucher monies taken off already of which i rep**** i dont have that amount of cash as the 1 voucher was R1300 of whic i had 3.Another waiting period began as they had to call easy pay now to find out when last a purchase was done to the card of which it was said at Hyper Ottery for the 1st time @ 18h26 and based on that my total purchased was cleared</p> <p> </p> <p>Pnp is running the idea with the Gift Cards let alone when they off-line it does not work,but its there product for a Huge chain store not to have a back up plan.For me that left work at 4 pm to get to store finished 18h26 only leaving at 19h45 is outrages waiting period to assist me was more than an hour</p> <p> </p> <p>Service that i got was really poor and the Manager Migal never sufaced once to apologise .</p> <p> </p> <p>Regards,</p> <p>Ronelle ********** 831/ ********** 049</p>