Extremely Poor Customer Service

After several attempts at a live chat with Yumnah Creighton, the Community Manager that were left unrep**** to for a week, I had to call the company - she answered as well and apologised for not replying to my messages that she had left hanging in a live chat. I then requested to receive pictures of 2 desks I was interested in and was told to SMS my email (instead of her simply taking my email down over the phone) and after almost an hour with no email had to call back to ask if she received my SMS. I then waited for her to casually check the SMSes and she told me she had received my email and will email me. After a few hours, I then attempted to have a "live" chat but no one spoke for over 10 minutes. Extremely poor customer service, and perhaps Yumnah is happy with the amount of customers deskstandco currently has and does not want them to have more.