Worst customer service - just lies and empty promises

I ordered and paid for a combo shelve and cube box unit in August 2019. Not only did it take Corne until December to deliver - he delivered the product in the wrong colour and size. It took numourous phone calls, messages and waiting for him to just never pitch to even get the order in the first place. I litteraly sat at home a couple of weekends because he said he would come, then he won't pitch and not call to cancel or rearange either.

Once he finally came with the combo it was in the wrong colour and size (which I realised when I tried to fit it into the space I wanted it), he then assured me that he would make a new one in the colour I requested. He told me to keep what he delivered and use that, and once the new one is made he would switch them. I asked for 60cm and the shelve is 63cm which means it doesn't fit in the space need it for. Its just slightly too big. I asked him to fix this as well but he responded with "I'm driving" and never got back to me.

I waited and waited and when I followed up late December - he made it seem like he was waiting for me to tell him when to deliver and that the product was done for a long time now and that he would deliver in the new year. I then had to call him every week - many times he would ignore my calls and I ended up calling him with a different number then he picked up. He eventually told me he would deliver 2 weeks ago.

Its February - after multiple calls and messages that he just ignores I am still waiting for him to deliver after he promised he would deliver in Jan. He keeps lying and saying the work is done he must just deliver. I have also offered to collect but he refused this option.

Don't bother using this company unless you want to beg for things that you have already paid for. He delivered a product in a colour I specifically told him I DO NOT want but now I'm stuck with it as I'm tired of begging for something he claims is completed but still not delivered basically 6months later. The excuses range from his bakkie not working, him not being home, his delivery guy not able to and it raining. All seems reasonable until there is a new excuse every time you call with absolutely no communication or feedback from him. Absolutely disgusted that I wasted my time and money on a product that I didn't get "custom" made. I might as well have purchased it in a store with a garauntee which I would have retured if the colour and size is wrong.