NMG Group: Terrible Service

I submitted all my documents at the end of July 2024. I have been trying to get my payout from August 2024. I spoke to a supervisor on the 29th of November 2024 and then again on the 20 December 2024. I was told that all the paperwork was in order and only the payout was pending. I was promised that I would receive the payment in a couple of days but to date nothing has transpired.

I have since then been calling every day but only get the voice answering system and no one takes the call to assist. Yesterday the 02 January 2025 I called again 4 times but did not get any assistance. I called again today and was transferred to a supervisor who is not unavailable. I have experienced this before, and I definitely will not be receiving I a follow up call. As I previously left voice messages, but no one returns my calls from the NMG Group.

To date I have called sent emails but have not received any assistance at all. Even now I am on a call to the NMG group and been holding on for 20 minutes and still no one takes the call. The public must know of the terrible service that the NMG gives to its members. I have never dealt with such an *********** company.