Refund not paid back - stay away

We had our wedding here in November 2022 and unfortunately need to warn bridal couples of this venue. Firstly shortly before the wedding the owner sent an email making unilatetal changes to the T's and C's regarding additional things coming off the refund that we were told on day one of the viewing MONTHS before was included at no extra cost. The owner also changed the refund time to 2-3 months after the wedding. It was only when we disputed this that they agreed to honour the inital agreement. Secondly, we had to beg and send email reminders for our refund, which was paid later than the T's and C's and when we were paid out we recived half our refund with zero explanation. We had to query this and were told things were broken that were not. We were there when their crew came to clear the venue after midnight for the next wedding the next day and nothing was broken. Worst of all is we were **** to and told there were 3 extra guests at our wedding which is not true and screenshots of the final guest list including ourselves as the bridal couple and all service providers was sent. We are now waiting to hear back and can only hope the venue will finally do the rught thing and pay back money rightfully owned.